Can I cancel or amend my booking?
Maldron Hotel Newcastle offers free cancellation up to 2.00pm 48 hours prior to arrival for almost all reservations made on maldronhotels.com or maldronhotelnewcastle.com. Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.
Reservations booked via on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.
Do you take group bookings?
Yes, groups can be booked directly with the hotel by e-mailing firstname.lastname@example.org or calling +44 (0)191 640 9500. Four adults can share a room.
What age are children for the purpose of hotel packages?
Children are designated as between 2 and 12 years of age. Children over 12 will be charged as an adult.
Will my credit card be charged at the time of booking?
Bookings require a credit card for guarantee only unless otherwise stated. No cash payment is allowed for bookings, we only take payment via credit card with photographic ID. For some special offers and specific dates, full payment is required at time of booking but these terms will be outlined in the special offer terms & conditions. No rooms will be let unless payment is guaranteed.
Do you offer corporate rates?
Yes, we offer corporate rates. Simply get in touch with Jemma on email@example.com or give the hotel a call on +44 (0)191 6409 514.